CX Accelerators 

Achieve your business goals faster with quick start CX solutions

Let's talk about how we can work with you

Increase business velocity with vertical-focused Customer Experience Solutions

Implement Customer Experience solutions at velocity and scale, with our customized CX accelerators customized for different industries, including Banking, Retail, and Healthcare. Gain a head-start with pre-built models, which are a 60-70% match for your industry, and we will customize the rest to meet your unique system and strategy needs. Reduce implementation time and the risk of executing a project from scratch with our Accelerator suite.

Functional Accelerators tailored for your enterprise
Customer-Service-Accelerator
Customer Service Accelerator

Enhance customer interactions with omnichannel service automation, integrations with operational systems, and standard operational analytics.

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Marketing Accelerator

Boost enterprise marketing efforts with omnichannel marketing automation, customer master data, marketing database, and performance reports.

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Sales Accelerator

Meet your revenue goals with better sales analytics, account management, opportunity discoveries, and more.

Field-Service-Accelerator
Field Service Accelerator

Empower your field service agents with timely insights for dispatch functions, implementation of field mobile applications, and optimizing field routes.

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Customer IQ Accelerator

Examine current investments, customize marketing and customer metrics, and establish base metrics and evaluation tools.

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Customer Experience Analytics Accelerator

Perform intelligent content tagging, rapid A/B testing, surveys, metrics design, along with price and segmentation forecasting.

Get a head start with these CX Accelerators
Delight customers with a holistic Customer Experience strategy across the enterprise
Banking
Banking and Financial Services

Develop cross-sell strategies for multiple financial products and design programs that trigger the financial lifecycle of your customers with data-driven smart-banking solutions.

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Communications

Analyze churn rates based on granular customer data, perform behavior-based targeting, and trigger personalized campaigns based on customer activity.

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Insurance

Capitalize on technology-driven, intelligent solutions, improve customer experiences with faster claim processing, and reduce fraudulent activities.

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Manufacturing

Leverage IoT data to access real-time intelligence and predict customer and market needs with higher accuracy.

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Healthcare

Improve interactions with patients and partners in your healthcare enterprise with AI-powered insights for better decision-making in value-based care initiatives.

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Retail

Create lifetime value for your retail customers with AI-powered solutions that enable you to hyper-personalize customer journeys both in-store and online.

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Transportation

Amend supply chain functions to suit growing market demands, with access to real-time insights on inventory, deliveries, and labor-related data.

Let's talk about what our CX offering can do for your business