- Architecting Intelligence
- Data Management
- Data Engineering
- Data Science
- Customer Experience
- Cloud Services
Brands are responding rapidly to meet the ever changing customer needs. But the rush to respond often leads to gaps between what brands promise and the experience delivered. At Mastech InfoTrellis, we partner with you to deliver enterprise customer experience services that helps your marketing team figure out what your customers need, make sense of the data you already have, and iterate your way to more customers. As a leading CX service provider we help several enterprises deliver improved customer experiences by developing individualized CX strategies via customer-centric approach.
Get a unified 360 degree view of all interactions and touch-points of your customers. Use this to offer hyper-personalized experiences with completely integrated customer data sources, meaningful analytics and perfectly synchronized touchpoints. From understanding your key requirements and selecting a suitable CDP vendor to strategic deployment and management, we help you in your end-to-end customer data platform implementation process.
With the death of third party cookies in 2022, you need not spend huge budgets on third-party partners to manage your tags anymore. Our global CDN delivered, completely regulatory compliant Universal Tag solution offers marketers and advertisers a first-party tag management solution that uses HTTP cookies and is served from the advertisers’ domain creating first-party tags that are owned and managed by you.
Drive more revenue and faster growth by predicting future behavior and knowing which programs have the biggest impact. Identify journeys that matter based on your customer goals and business success. Measure and monitor the in-journey signals that predict journey success and orchestrate corrective actions when needed. Easily track journey success using scores, and prioritize the under-performing journeys for investment.
Build a seamless, fluid, and personalized experience with a unified view of customers across all channels throughout the buyer journey. Design and manage your customer journey across multiple touch-points with engaging and personalized interactions.
Consolidated six different marketing systems and customer data sources from their recent acquisitions in the banking sector.
Enabled them with a single repository for patient information to personalize patient interaction and provide real-time information for marketing new program.