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Real-world customer success stories
Discover how we unlocked the full potential of data for our customers through compelling case studies and real-world results.
Transforming Healthcare Operations with Informatica MDM: 80% Better Data Accuracy, 30% Faster Claims
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Highlights
Centralized real-time data to create a 360° unified view, improving decision-making and efficiency.
Automated data processes reduced manual maintenance and errors by 50%.
Enhanced data accuracy led to a 30% faster claims processing rate.
Overview
A leading US-based healthcare provider struggled with data inefficiencies, duplication, and poor integration in its legacy SAS-based claims adjudication system, limiting its ability to scale and meet growing business demands. The healthcare provider partnered with us to address these issues. We helped them implement the Informatica MDM solution, which streamlined claims processing, improved data accuracy, ensured regulatory compliance, and enhanced overall operational efficiency.
Client
Leading Healthcare Provider
Geography
Americas
Industry
Healthcare
Tech Stack
Informatica MDM, Informatica PowerCenter, Melissa Web Services
The Challenges
- Duplicate provider data and inconsistencies across applications led to inefficiencies and errors.
- The absence of a unified approach to data management hindered data integrity and governance.
- Over-reliance on manual updates resulted in operational overheads and inefficiencies.
- The legacy system failed to comply with industry regulations, increasing the risk of non-compliance.