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    Mastering Customer & Supplier Relationships with MDM POC

    Highlights

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    A Probabilistic Matching Engine (PME) identified 20% duplicates in customer master data

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    Confidence was built through a pilot/POC project, paving the way for a defined strategy for the production phase

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    The implementation streamlined data management and significantly improved data quality for the client

    Overview

    Mastech InfoTrellis collaborated with a global manufacturing company to address the pressing challenge of data inaccuracy and fragmentation. By establishing an organization's master golden record, the client aimed to create a unified view of customer and supplier relationships. The project was initiated through a Proof of Concept (POC) MDM system that enabled streamlined data modeling and improved data stewardship. The solution's success laid the foundation for an enterprise-wide MDM journey.  

    Client

    A global manufacturing company

    Geography

    Global

    Industry

    Manufacturing

    Tech Stack

    MDM POC Implementation

    Tags: Data Governance

    The Challenges

    • The existence of multiple master data authoring systems and data silos led to difficulties in understanding customers and suppliers accurately 

    • The existing customer MDM system had lost the organization’s trust and was challenging to maintain

    • Data quality challenges led to hampered prompt and accurate insights into customers and suppliers  
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