NexusAI Webinar: From Tickets to Outcomes | Mastech

From Break-Fix to Breakthroughs:
Where Modular Agents Meet Scalable Service Outcomes

Today’s enterprise IT support isn’t just overwhelmed—it’s outdated. Reactive ticketing systems, fragmented SOPs, and rising support costs are slowing innovation and burning resources.

Join us for an exclusive webinar on how NexusAI, Mastech’s Agentic AI platform, transforms IT service management from a support function into an intelligent capability layer. Learn how modular AI agents are resolving 80% of repeat issues autonomously, accelerating MTTR, and turning IT into a driver of business resilience and growth.

Key Takeaways

Rethinking IT Support from the Ground Up

Understand why traditional ticket-based models are broken — and what Agentic AI does differently.

Deploying Modular AI Agents for Repeatable Outcomes

Explore how specialized AI agents resolve L1/L2 issues faster, proactively, and at scale.

Achieving 30–50% Cost Optimization Through Automation

See how NexusAI clients have automated 60%+ of repetitive support tasks, reducing cost and freeing up teams for innovation.

Security, Observability & Governance by Design

Discover how NexusAI embeds secure agent actions, feedback loops, and decision traceability from day one.

Live Demo & Use Case Deep Dive

Walk through real enterprise scenarios showcasing outcome-based support with NexusAI.

Our Speakers

Deepti-soni (3)

Dr. Deepti Soni

Director, AI & Data Science,

Mastech Digital

Dr.-Sathiya-Ajith

Dr. Sathiya Ajith

Enterprise Data Scientist,

Mastech Digital

Priya

Priya Sundaraj

Solutions Engineer,

Mastech Digital

Our capabilities in play

See how we helped our clients triumph through complex data challenges with the transformative power of data modernization solutions

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