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Imagine a world where your customer service team can instantly resolve queries, provide personalized support, and operate around the clock without breaking a sweat. Today's customers expect fast, seamless, personalized experiences across various channels, from social media to chat and email. However, meeting these demands while managing costs and complexity can be challenging. That's where customer service automation comes into play. 83% of organizations are transforming CX for measurable outcomes, with 41% updating or launching generative AI, virtual assistants, and bots.
Watch us explore how Quiq GenAI is transforming customer service. Discover how this cutting-edge technology can help your organization enhance customer satisfaction, improve efficiency, and drive business growth. We will also delve into real-world use cases and demonstrate how Quiq GenAI can be implemented to deliver exceptional customer experiences.
Discover how Quiq GenAI improves customer interactions with instant, personalized responses. This leads to higher ticket deflection and first-contact resolution rates, ultimately reducing support costs.
Learn how AI-powered automation can cut costs, improve efficiency, deliver seamless customer experiences, drive sales, increase customer retention, and turn inquiries into revenue opportunities.
Understand how offering 24/7 real-time self-service encourages customers to interact with your business anytime, anywhere. This enhances engagement and is a great opportunity to increase retention and loyalty.
Presentation
GM and VP, CX Practice,
Mastech InfoTrellis
Senior CX Architect,
Mastech InfoTrellis
VP, Customer Growth and Alliances,
Quiq
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