-
OUR
RESOURCES
Learn more about how we deliver
meaningful value to our clients.
CASE STUDIES
A Large Beauty Supply Retailer
Multi-Channel Customer Experience Reduces B2C Contact Center Costs by Over 20%
DOWNLOADAn Auto Supply Organization
An Integrated Customer Experience Improves B2B Contact Center Efficiencies by Nearly 85%
DOWNLOADA University
Facilitating Positive Experiences Across a University’s Departments, Channels, and Devices
DOWNLOADElectric Vehicle Charging Company
AI Accelerators for a Better Electric Vehicle Usage Experience
DOWNLOADElectric Vehicle Manufacturer
AI Accelerators Boost Customer Experience in Electric Vehicles
DOWNLOADMajor Energy Company
Controlling & Reducing Operations & Maintenance Costs Across the Enterprise.
DOWNLOADMajor Service Provider
Improving Customer Lifetime Value by Leveraging Advanced Statistical Techniques.
DOWNLOADTop-20 Canadian City
Implementing Enhanced Security Measures to Reduce Crime & Improve LEO Response Times.
DOWNLOADWHITEPAPERS
Summarizing Large Corpus of Documents using AI and Knowledge Graphs for Better Context
Mastech InfoTrellis's solution proposes a new approach to extract, summarize, and visualize the information from a large corpus of documents. The Artificial Intelligence/Machine Learning based intelligent system can automate summarization and Knowledge Graph visualization for a large set of documents.
READ MOREHow to unlock the 360° view of job applicants’ profiles through an ontology-based platform
Hiring the right candidate at an organization with the required skillsets is a daunting task and it needs a detailed information analysis. The purpose of this whitepaper is to help recruiters arrive at that solution by looking into their profiles from a 360° view through an ontology-based platform.
READ MORETurbo charging CRM decisions with Predictive Analytics
CRM decisions with Predictive Analytics. Predict customer needs with proactive CRM Data. Make business decisions and build strategies with predictive analytics.
READ MOREEnterprise Intelligence Hub: Unlocking Trusted, Actionable & Prescriptive Business Insights
Understand the framework of an Enterprise Intelligence Hub, a solution for enterprises to derive trusted insights from enterprise data in near real-time, allowing them to learn faster and adapt better.
READ MORECan AI really be as smart as the human brain?
Each of the 100 billion neurons in the adult human brain commands 7,000 synapses firing signals at rate of hundred time per second. In contrast today’s quantum class computer chips crunch quadrillions of bits of data per second and it seems that the brain simply can’t compete.
READ MOREAI-enabled Data Quality (DQ.ai): Improve Data Quality Across the Enterprise
Poor data quality can cost an organization upwards of $15 million per year. Small data quality issues can have disproportionally large impact on the efficiency of your organization, think 5x. This means you not only have to work harder for your dollars, but that you keep fewer dollars after working so hard.
READ MORELeveraging Event Manager for Key Data Changes Orchestration
Events that matter to business, that affects critical data changes, should orchestrate data changed sync up with connected systems that are the backbone of the business. This whitepaper explains how to leverage MDM Event Manager for key data changes orchestration through three real-life business cases.
READ MORESimplifying MDM On the Cloud, And is it Right for You?
Cloud infrastructures are becoming the mainstream with advancements in supporting technologies and reduction in bandwidth costs. These factors are contributing to much buzz around Master Data Management (MDM), particularly about MDM on the cloud. How to strategize, architect, implement, and sustain this entire journey?
READ MORETHE RETURN OF HOMO ECONOMICUS AND THE RISE OF UNBOUNDED RATIONALITY
Why is Homo Economicus practically relevant to modern technology? Read Paul Burton notes to CEOs on enterprise learning at velocity and scale, discovering enterprise’s learning and knowledge strategy, and translating learning into effective and real-time action.
READ MOREThe (Inexorable) Evolution of Globalization and the potential of Artificial Intelligence
New generation CEOs must be enterprise resilient. You can only achieve that by infusing intelligence into business processes, becoming self-aware and co-evolutionary with your business environment.
Read Paul Burton's note to investors.
The Brave New Disruptive World of BPO
Disruptors use analytics and technology to break old paradigms and create new ones.
READ MOREWhat CEOs Really Want?
The perspective of Chief Information Officers have never been more relevant for enabling strategy and operation of enterprises than it is today.
READ MOREWebinars
- On Demand Webinar
VIRTUAL IBM MDM USER GROUP MEETING - 15th APRIL 2021
Another successful meeting of our IBM MDM User Group! This time, we heard from Lorraine Fernandez, President – IFHIMA, on MDM, Digital Innovation, and Consumerism in Healthcare, and Dave Kes, Manager - Master Data and Data Governance at Deluxe Corporation, who spoke about Customer MDM & a Century of Silos.
Watch Now
Virtual IBM MDM User Group Meet - Second Edition
Mastech InfoTrellis is thrilled to announce the success of its second edition of the Virtual IBM MDM User Group Meet hosted on Jan 14, 2021. The highly interactive event was attended by IBM MDM experts and users, who shared their use cases, and experiences. The IBM MDM User Group is a group of IBM MDM practitioners and customers who meet regularly to share best practices, product details, and case studies across the entire IBM MDM product family.
Watch Now
Virtual IBM MDM User Group Meet
Mastech InfoTrellis is thrilled to announce the success of its first edition of the Virtual IBM User Group Meet hosted on Oct 22, 2020. The event was virtual and first of its kind due to the travel restrictions caused by the current pandemic.
The IBM MDM Virtual User Group is a group of IBM MDM customers and other practitioners who meet regularly to share best practices, product details, and case studies for the entire MDM product family worldwide.
Watch Now
Data & AI Transformation: Trends
and Opportunities
Watch Kevin Burnley, Director, Technical Sales, at Mastech InfoTrellis, as he discusses the latest on trends and opportunities in Data and AI transformation with Mostafa Zafer, VP Cloud, and Cognitive Software at IBM and shares expert insights on modern approaches to ensure data is simple, accessible, and business-ready.
Watch Now
Architecting Enterprise (Risk)
Intelligence
Companies today have easy access to a large collection of customer data. It's either a dump of useless information or a goldmine to profitability depending on how it's managed. Catch Prad, Chief Data Scientist at Mastech InfoTrellis, discuss with Dr. Frank Ofori-Acheampong the key aspects of architecting enterprise intelligence, the AI-powered economy, and how you can control your market space.
Listen Now
DATA MANAGEMENT AND DATA GOVERNANCE, THE NEXUS OF A SUCCESSFUL DATA-DRIVEN BANK
What could be the recommended customer data management system that most global leading banks use to transform their business to be customer-centric? – something that others don't. Kelvin Looi, Chief Customer Offices from Mastech InfoTrellis, is back with another immersive and informative webinar. He will be covering diverse critical topics about MDM and Data Governance, the nexus of a successful data-driven bank.
Watch Now
EXPLORING IBM WATSON KNOWLEDGE CATALOG - EMPOWER YOUR DATA CITIZENS WITH SELF-SERVICE ACCESS TO DATA YOU CAN TRUST.
Listen to Kevin Burnley, Senior Consultant, Mastech InfoTrellis - an IBM Global Elite Business Partner, talk about Watson Knowledge Catalog on helping your data citizens easily find, prepare, understand, and use the data they need. See live demos on solutions to help your customers govern and self-service their data capabilities to support their Data & AI requirements.
Watch Now
IBM MDM Meets Cloud Pak For Data – Infusing Trusted Customer Intelligence Into Your Business
IBM InfoSphere Master Data Management (MDM) is the premier proven solution for all industries to master their customer data to drive customer-centric operation. IBM Cloud Pak for Data is a fully-integrated data and AI platform that modernizes how business collect, organize and analyze data and infuse AI throughout their organizations.
Listen to Kelvin Looi, Chief Customer Offices from Mastech InfoTrellis, an IBM Global Elite Partner, to find out the latest and greatest on IBM MDM and Cloud Pak For Data.
Watch Now