Episode 1 | February 9, 2022

Architecting CX Intelligence: Demystifying Customer Journey Analysis with Amplitude Part-1

Hosted by John Kariotis

In this episode, John Kariotis, GM, Customer Experience, Mastech InfoTrellis, talks to John Cutler and Adam Greco, Product Evangelists at Amplitude, about understanding Customer Journey Analysis and how it can help businesses increase the lifetime value of customers by optimizing their engagements. 

Hosts
John Kariotis
John Kariotis

GM, Customer Experience, Mastech InfoTrellis

John Kariotis, VP and GM Customer Experience, is a professional with 20 years of experience delivering innovated, proven, CX-based solutions that solve customers’ most critical business challenges. He aligns across several disciplines that span Marketing, Sales, Service, Field Service, and Customer Data Management.

Speakers
John Cutler
John Cutler

Product Evangelist and Coach, Amplitude

John Cutler is a Product Evangelist and Coach at Amplitude with over 20 years of experience in Customer Experience and Product Development. He loves wrangling complex problems and answering the why with qual/quant data.

Adam Greco
Adam Greco

Analytics Industry Veteran and Product Evangelist, Amplitude

Adam Greco is a Product Evangelist at Amplitude and is a veteran in the Analytics field. He has rich experience in building products that enable clients to get the most out of their digital analytics solutions and is knowledgeable in online marketing website design, voice of the customer, and CRM integration with digital analytics.

MORE IN THE SERIES

Episode 2 | February 9, 2022
Hosted by John Kariotis
John Kariotis, Mastech InfoTrellis, continues the discussion on the power of customer journey analytics with John Cutler and Adam Greco of Amplitude
Episode 3 | February 9, 2022
Hosted by John Kariotis
The talk between John Kariotis, John Cutler and Adam Greco ends with insights into the future of customer journey analysis and architecting intelligence

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